Terms and Conditions.

 Commercial Gas Engineers Southern Ltd trading as CGE Southern 23a, The Precinct, London Road, Waterlooville, PO7 7DT Company registered in England & Wales under number 14094657. Registered office address: as above.

info@cgesouthern.co.uk 02393 009 980 www.cgesouthern.co.uk

  1. When These Terms Apply:

Please ensure you read these terms before using our services. By using our services, you are agreeing to these terms. You’re also agreeing to our: Terms of Use, Privacy and Cookie policies.

The latest version always applies, and we’ll usually only make updates when we offer a new service, change how we provide a service, or have to comply with a new legal requirement.

  1. Terminology
  • For the purpose of these terms & conditions, the following words have the following meanings:
  • “Us/We/Our/CGE Southern” refers to Commercial Gas Engineers Southern Ltd.
  • “You” refers to you: the customer (the person or organization for whom we agree to carry out work and/or supply materials).
  • “Tradesperson/tradespeople” refers to the representative(s) appointed by CGE Southern to carry out work.
  1. What Do We Mean by “Services”?
  • “Services” encompass anything offered by CGE Southern, across all the trades we cover, including but not limited to:
  • Enquiries
  • Estimates
  • Project Work
  • Installations
  • Repairs
  • Emergency Call Outs
  • Servicing
  • Guarantees
  1. Payment Terms:
  • For domestic customers, invoices for services provided by CGE Southern, trading as CGE Southern, must be paid within 7 days from the satisfactory completion of the work, unless otherwise agreed upon in writing.
  • For commercial businesses, invoices must be paid within 30 days from the completion of the work unless otherwise stated in the quote sent.
  • If domestic customers do not make payment within the specified time frame (without legal reason), we are entitled to claim from the customer any reasonable and foreseeable losses we have incurred as a result.
  • For Business Customers: If the invoice has not been paid within 30 days, a late payment fee of £100 will be added as an administration charge. Additionally, an interest fee of 8% above the Bank of England Base rate will be applied until the invoice is paid in full.
  1. Debt Collection:
  • If, on successful completion of works, the invoice has not been paid, and no attempts have been made to pay or contact us, we reserve the right to pass on the debt to a third party for collection.
  1. Working Area Preparation:
  • It is the customer’s responsibility to ensure that the working area is clear and accessible before CGE Southern’s arrival and commencement of work.
  1. Protection of Valuables and Breakable Items:
  • The customer is responsible for removing any valuable or breakable items from the work area before CGE Southern begins work.
  • CGE Southern accepts no responsibility for any damages to items that have not been removed from the work space, unless we are deemed to be in breach of contract.
  1. Floor Protection:
  • CGE Southern will use work sheets and take precautions to protect the work area. However, the customer must provide their own floor covering to further protect the floor during the work.

General

We reserve the right to refuse or decline to undertake any work. We reserve the right, at our absolute discretion, to designate the tradesperson/tradespeople who will represent us.

These terms and conditions may not be released, discharged, supplemented, interpreted, varied, or modified in any manner except by an instrument in writing signed by a duly authorized representative and you. Our terms and conditions will prevail over any terms and conditions used by you or contained, set out, or referred to in any documentation sent to us by you.

These terms and conditions, and all contracts awarded between us and you, shall be governed and construed in accordance with English law and shall be subject to the exclusive jurisdiction of the English law.

Commercial Gas Engineers Southern Ltd trading as CGE Southern 23a, The Precinct, London Road, Waterlooville, PO7 7DT Company registered in England & Wales under number 14094657. Registered office address: as above.

By engaging the services of Commercial Gas Engineers Southern Ltd, trading as CGE Southern, the customer acknowledges and agrees to all the terms and conditions outlined above.

For any questions or concerns regarding these terms and conditions, please contact us at the provided contact information.

Thank you for choosing CGE Southern for your plumbing and heating needs.